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How do I purchase more Collector licenses?
To purchase more Collector licenses or renew existing licenses, contact BlueStripe Software at support@bluestripe.com or call 1-877-750-BLUE.http://support.bluestripe.com/knowledgebase/article/how-do-i-purchase-more-collector-licenses
FactFinder First Steps
Getting Started with FactFinder is Easy! Now that you have FactFinder, you’re ready to move forward with a better method of managing complex business application systems – which will help you solve application slow downs and performance...http://support.bluestripe.com/documents/first-steps.html
Support Data Package
Support Data Package If you are experiencing problems with the FactFinder Console or the BlueStripe Collectors, it might be necessary to export problem description data so that it can be analyzed by the BlueStripe support team. To create a support...http://support.bluestripe.com/documents/factfinder-product-help-3.1/Support-Data-Package
Adding Alert Rules
Adding Alert Rules FactFinder allows users to add Alert rules, customize System Alerts, and select actions to take when Alerts are triggered. User-defined Alerts can be based on an application, machine, virtual machine, VM host, process, process...http://support.bluestripe.com/documents/factfinder-product-help-3.1/alerts/Adding-Alert-Rules
Collector Discovery and Licenses
Collector Discovery and Licenses The Manage Collectors options allow you to view a list of discovered Collectors, manage Collector connections, and configure Collector discovery rules. To view these options, select Tools > Manage Collectors. As...http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/Collector-Discovery-and-Licenses
Webserver Extension
Webserver Extension If Apache HTTP Server 2.x, IIS 6, or IIS 7 is detected during the installation of the Collector, the option to install the webserver data collection extension is given. Choose to either install it and have the webserver restarted...http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/Webserver-Extension
Silent Installs and Uninstalls for Collectors
Silent Installs and Uninstalls for Collectors The Collector installation program can be executed without any user intervention, known as a silent installation. A silent installation can be performed completely from the command line (either remotely...http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/Silent-Installs-and-Uninstalls-for-Collectors
Installing Collectors
Installing Collectors For easier configuration and automatic Collector discovery, Collectors should be installed before starting FactFinder. The Collector agent can be installed on the operating systems listed in Table 1. Operating Systems for the...http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/installing-collectors
