Application Service Requests: The Missing link for Pragmatic ITSM

Watch the previously recorded webinar Application Service Requests: The Missing Link for Pragmatic ITSM featuring Glenn O'Donnell, Forrester Research analyst and Vic Nyman, BlueStripe Software co-founder.

This one hour webinar discusses and demonstrates how to improve application visibility across your important production applications. In addition, this webinar describes the use of service request response times across any application system, regardless of environment: physical, virtual or cloud.

Who Should View?
This ITSM Webinar is ideal for Service Delivery managers, as well as IT Operations and Application Support personnel responsible for monitoring and supporting important production applications.  to learn about a new approach for application monitoring, alerting and going from incident to problem isolation in a matter of minutes.

The webinar includes discussion on the challenges of implementing ITSM application management in real-world, production environments. In addition to the program, the recording includes Q&A from the audience, with responses from Mr. Nyman and Mr. O’Donnell.

Recording Date:  Friday, September 18, 2009.

Duration: 1 hour

Details: Successful registration links you to the recording.

Please complete the information below and SUBMIT to access the webinar recording.

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