Resources
Customer Case Studies in Application Performance
FactFinder Solves Integrated PeopleSoft Application Issues
Industry: Government
Technical Challenge: Existing industry standard systems management tools were inadequate, could not provide the detailed application performance visibility required
Summary: BlueStripe was contacted by the Technical Infrastructure Director of a county government in the Southeastern US. His organization was in the process of virtualizing servers, and at less than a year into the project, had reduced by half the number of physical servers in use. At the time of the organizations’ engagement with BlueStripe, they had 7 physical VM servers running 77 virtual guests. Cost-savings achieved at that stage was $125,000 for the first 77 virtual machines. The municipality uses the PeopleSoft Utility Billing Module for their Customer Information System. After virtualization, users complained that the app was performing slowly.
FactFinder Triages Integrated Application Issues Between SharePoint and Documentum
Industry: Defense Contracting
Technical Challenge: Document Management Solution needed to scale from 250 users to 1500 users in 2 months, couldn't isolate the performance problem
Summary: BlueStripe was contacted by an IT Systems Architect at one of the world’s largest aerospace and international defense contracting firms. The firm has multiple divisions spread around the globe, delivering large-scale government projects. The firm uses Microsoft SharePoint integrated to a back-end document management solution, Documentum. The solution was hitting performance issues at 250 users, yet it needed to scale to 1500 users in a couple of months.
FactFinder “Rightsizes” Applications on VMs
Industry: Software Development
Technical Challenge: Virtual Machines needed to be provisioned with adequate resources without over provisioning
Summary: BlueStripe was contacted by a senior Network Systems Engineer and IT Manager at one of the world’s largest software developers who provides development machines to multiple departments and divisions. The company provides numerous solutions to a global marketplace. All development platforms were provided on virtual machines (VMs). The department provides platforms for all development teams and needed to fix problems with deployed platforms and applications. With limited visibility into VMs deployed and with numerous projects running at any given time, when problems occurred they typically provisioned more resources to overcome the problem. Resources were scarce due to this “over-provisioning” approach.
Telco Avoids P2V "Collateral Damage" with FactFinder
Industry: Telco
Technical Challenge: Needed to isolate and resolve problems quickly to keep their applications performing well and to meet SLAs
Summary: One of the world’s largest Telco providers maintains a large data center in the Mid-Atlantic region of the U.S. This facility houses several hundred servers supporting numerous applications and is supported by an experienced IT staff. The System Architect and System Administrator needed to understand their environment to determine which servers could be decommissioned, which were ideal for converting and, most importantly, which supported applications critical to the operation of the company. The goal was to move images, not hardware, with minimal interruption to the business. In their words, they wanted to avoid any “P2V Collateral Damage” during their move.
