Application Management Software

BlueStripe FactFinder v5 is a powerful application management solution for IT Operations and Support teams. FactFinder automatically discovers, maps, and monitors all applications and transactions running across the infrastructure  – including physical, virtual, and cloud environments. FactFinder's power comes from its unique ability to monitor performance of:

• Transactions across every hop and dependency
• The Application Platforms running those transactions
• The underlying Infrastructure the transactions depend on

Today's complex application environments require more than APM or BTM performance management tools can deliver. FactFinder goes beyond application code and transaction tracing with comprehensive application system monitoring, fast & easy problem-solving, and easy to use benchmarking capabilities – all built for IT Operations.

While transactions are the bridge between IT and the business, FactFinder acts as the bridge between transactions, the applications and the infrastructure, enabling IT teams to deliver better performing, more available, business applications.

• Application Mapping & Monitoring

  Application Mapping & Monitoring

  

  FactFinder automatically maps all application
  dependencies and transaction paths

  Effective application and transaction performance management begins with understanding how applications and transactions are running across the infrastructure. FactFinder automatically discovers all application and transaction dependencies, mapping out the application topology and transaction paths – in real time. For better problem solving and monitoring, FactFinder discovers:

  • Transactions, measured hop-by-hop, across the infrastructure
  • Application components that execute the transactions
  • Servers (including middleware) and connections the transactions depend on

  Broad Application Support

  FactFinder isn't limited to a specific application platform or technology, discovering and monitoring any network connected application (packaged applications like SAP and PeopleSoft, web applications, custom code, and more). FactFinder sees it all, maps it all, and monitors performance across everything it sees including web servers, middleware, security, storage, and any other resources used by the applications.

  FactFinder even sees across the boundaries between physical and virtual environments, which cause other management tools to lose application visibility. No matter what your environment includes – physical, virtual, or cloud – FactFinder manages any TCP/IP-connected application, including:

  • Java EE, .NET, C++, and any other custom code
  • Citrix, SAP, PeopleSoft, JD Edwards, and any other packaged application
  • Any Microsoft platform including Exchange, SharePoint, and BizTalk
  • IIS, Apache, and other application components
  • Oracle, DB2, SQL Server, Sybase, and any other database

  Watch FactFinder in Action and see what you’ve been missing in a matter of minutes.

• Root Cause Determination

  Root Cause Determination

  

  FactFinder's Explorer workbenches enable
  triage of application or transaction issues

  When transactions experience a problem (slow downs, outages, errors, etc.), IT Operations must quickly resolve the issue. Whether the problem is unique to a specific user, tied to a specific transaction or application, or systemic across all applications and transactions, FactFinder gets to the heart of the problem quickly.

  FactFinder's unique ability to see transaction and application performance together, in context of the underlying infrastructure, powers a fast and easy methodology that enables any IT Operations team member to determine the root cause fast
  – up to 90% faster than with other tools.

  • FactFinder follows transactions to the problem component
  • Then drills down from the transaction into the server stack to determine the root cause
  • Complete Application Transaction System visibility gets to the "true" cause of any problem, even if it's another application or tool

  This unique methodology can be followed whether solving a live problem (in real time) or trying to determine the cause of a past outage. FactFinder's historical information, called a SnapShot™, captures not only performance information, but also all dependencies and maps, making it possible to truly solve a problem that happened yesterday (or last week).

  Out-of-the-box triage and performance reports allow the IT Operations team to effectively prove their findings to the technology experts assigned to fix the issue. The report can even be attached to a third party trouble ticket.

  Don't risk another outage! Check out just how easy it is to solve problems with FactFinder.

• Transaction Monitoring & Tracing

  Transaction Monitoring & Tracing

  

  FactFinder shows Transactions hop-by-hop
  as well as a timeline breakdown across the datacenter.

  FactFinder bridges the management gap between transactions, applications, and the underlying infrastructure.  BlueStripe's unique approach to transaction performance management helps IT Operations and Support teams understand how transactions and applications perform in context with each other.

  When transaction problems occur, BlueStripe uniquely helps IT Operations teams determine not only WHERE a problem occurred, but also WHY it occurred.

  FactFinder's Unique Approach to Transaction Monitoring

  FactFinder simultaneously tracks transactions in three ways:

  • Collection of Transaction Requests that make up a business application
  • All transaction requests of a specific transaction ("Order Book" as an example)
  • A single specific transaction

  Cross Machine Transaction View

  FactFinder is the only application management solution that includes Cross-Machine Transaction Views, visual timeline stacks of a specific transaction (i.e., "checkout") correlated across infrastructure systems. This unique visualization enables IT Operations teams to quickly isolate the root cause of transaction issues, from single transactions to collections of transactions or system-wide application systems.

  Web Page Breakdown

  The Transaction Timeline is also available from a Web Page component perspective, creating a timeline for each web page component, as well as the overall performance timing. Users get insight into large page components to help identify the exact cause of a slow page response, including live application components.

  How does FactFinder Transaction Management work?  See how FactFinder shows you real transaction performance.