FactFinder Management Software

BlueStripe's unique approach to transaction performance management helps IT Operations understand the links between transactions, applications, and the underlying infrastructure.  This ability works from the simplest to the most complex enterprise application architectures.

When transaction problems occur, BlueStripe uniquely helps IT Operations teams determine not only WHERE a problem occurred, but also WHY it occurred.

And, with the new FactFinder version 6, isolating root cause issues now includes the ability to monitor and triage problems inside WebSphere, WebLogic, and other JVM platform applications giving the IT Operations team the ability to identify and isolate critical production Java platform problems without developer-centric APM tools.

Enterprise Application Support

FactFinder is built for enterprise application systems. It continuously monitors network connected applications, the service transactions they provide, and the underlying infrastructure hosting them.  FactFinder follows cross-domain transactions across everything: web servers, middleware, security, storage, and any other components.  No matter what your environment is – physical, virtual, or cloud – FactFinder sees it all, including:

• Custom Applications: Java EE, .NET, C++, etc.
• Custom Protocols: Not just simple http & SQL, but ANY enterprise protocol
• Packaged Applications: SAP, PeopleSoft, JD Edwards, etc.
• Industry Application Platforms: WebSphere, WebLogic, IIS, Apache, SunOne
• Microsoft Server Platforms: Exchange, SharePoint, and BizTalk
• Middleware Architectures: MQ, Tibco, SOA, Web Services, etc
• Databases: Oracle, DB2, SQL Server, Sybase, and any other database
• Impacts from other management tools: Antivirus, Backup, Server Monitors, etc.

• Real-Time Transaction Monitoring

  Real-Time Transaction Monitoring

  

  FactFinder automatically monitors all application
  dependencies and transaction performance

  Built specifically for IT Operations support teams, FactFinder combines network layer transaction visibility, application architecture mapping, server & platform monitoring, and tracking of underlying middleware, security, and management tools activity to provide a complete view to business transactions, the underlying systems that serve them, and the related systems that affect them. Bridging between transactions, applications, and the underlying infrastructure, FactFinder enables IT Operations to know when transactions get stuck, where they get stuck, and why. 

  FactFinder's Unique Approach to Transaction Monitoring

  FactFinder constantly tracks transactions in three ways:

  • All cross-domain transactions for specific applications
  • Transaction types for all users ("Order Book" as an example)
  • Single transaction traces for individual problem transactions

  Real-time Application & Transaction Map Views

  FactFinder automatically discovers and continuously monitors application connections and transactions providing complete views without pre-definition, configuration, or invasive instrumentation.  As connections or dependencies change, FactFinder maps show the changes in seconds. These maps allow users to follow transactions across systems and drill down into the OS and VM stacks to see where the transactions are getting stuck and why.

  Transaction & Application Monitoring Dashboards

  FactFinder's unique cross-domain transaction visibility gives Operations teams monitoring and alerting views not only to Application and Transaction service performance, but to individual hop and infrastructure tiers supporting them. FactFinder's yellow alert system allows you to see when applications are meeting their SLAs, but have growing issues on the underlying systems that will eventually affect end user performance.  

  Cross Domain Transaction Views

  FactFinder provides hop-by-hop transaction views of overall application transactions and the hop-by-hop sub-transactions across each of the application components. This unique visualization, combined with the application and transaction maps, enables IT Operations teams to see where transactions are going on the fly and to quickly isolate the root cause component of transaction issues. No more guessing which component is at fault.

  Enterprise Monitoring Ready

  Factfinder is ready for integration into your management processes for event management, incident management, problem management, performance & capacity reporting, and configuration management databases (CMDB). With direct integrations to Microsoft SCOM, HP Openview, Tivoli Netcool, Tivoli TBSM & TADDM, BMC Impact Manager, Remedy, and ServiceNow, FactFinder fills missing gaps about applications, transactions, and their dependent systems in existing management projects. 

  Watch FactFinder in Action and see what you’ve been missing in just a few minutes.

• Root Cause Determination

  Root Cause Determination

  

  FactFinder's Explorer workbenches enable
  hop-by-hop triage of application or transaction issues

  When availability or performance problems occur, FactFinder breaks through platform silo barriers to get to the problem quickly. Unlike silo-focused tools, FactFinder can follow transactions across all of the systems and architectures to the problems IT Operations teams are chasing.

  Follow Slow Transactions Across - Then Down through the Stack

  FactFinder's ability to see transaction and application performance together, in context of the underlying infrastructure, powers an easy methodology that enables IT Operations to quickly determine the root cause – up to 90% faster than with other tools.

  • FactFinder follows transactions to the problem component
  • Then drills down from the transaction into the server stack to determine the root cause
  • Complete Application Transaction System visibility gets to the "true" cause of any problem, even if it's another application or tool

  New in Version 6 - Java Monitoring for WebSphere, WebLogic, and JVM Platforms

  The new FactFinder version 6 eliminates the need for code-level, deep dive tools for monitoring and isolating problems in Java applications, web application servers such as WebSphere and WebLogic, and production JVM platforms. With the new capabilities, FactFinder provides monitoring and triage for the most common Java resource and system issues.  This enables IT Ops teams to rely on developers and their heavy weight tools only when there's actually a code problem.

  New in Version 6 - DNS transaction visibility

  Also available in the new version 6, FactFinder has added visibility to DNS transaction components to it's industry leading visibility to the full transaction. Now, transactions not only show core business transactions including asynchronous transactions, user defined protocols, and security & directory transactions, it shows DNS layer transaction performance to show when problems really are in the network services. No more finger pointing or guesswork.

  Correlatron™ Transaction Analytics Workbench

  Correlatron combines FactFinder's industry unique data about transactions and live dependencies with correlation and analysis techniques to "find the needle in the haystack".  When application performance issues arise, Correlatron isolates and analyzes only the relevant performance data and resources along the problematic transaction path; giving you the short list of suspects - and a fast-path to the problem areas.

  Historical Problem Solving

  FactFinder includes a revolutionary data recording engine that stores performance metrics, dependencies, and maps of managed systems.  This feature allows you to replay any moment or time window for problem diagnosis. If a problem occurs when no one is watching (like over lunch, overnight or over the weekend), FactFinder can go back in time to show you how the systems looked before, during, and after the problem.You can even compare those time windows to FactFinder Snapshots for comparisons to "normal" benchmarks or to identify unexpected changes in the monitored systems.

  Don't risk another outage! Check out just how easy it is to solve problems with FactFinder.

• Reporting & Benchmarking

  Reporting & Benchmarking

  

  Add Business Intelligence to FactFinder Data
  and drive easily dharable web based reports.

  Proactive IT Operations teams need their management solutions to assist them in identifying problems and hot spots, as well as show how applications and transactions are performing. FactFinder includes reporting capabilities that make it easy to prove service levels and easy to compare against previous measurements.

  New in Version 6 - Web Based Analytics & Reporting Platform

  The latest reporting feature in FactFinder adds Business Intelligence analysis to FactFinder's unique transaction performance and dependency information. Based on FactFinder's performance and dependency data, it allows reports to be generated as well as drill-down, cross-cutting exploration of data for deeper understanding. Ready-to-run reports include:

  • Transaction Dashboards - worst transactions by performance
  • Transaction Reports - performance by application tier
  • Server Utilization & Capacity Reports
  • Individual Server performance profiles
  • Server Dependency Reports
  • Transaction Dependency Reports
  • Drill-Down Performance Report

  Historical SnapShots and Comparison Reports

  A key piece of the Operations arsenal is the ability to compare present conditions and performance to past situations.  In just a few clicks, FactFinder users can store a SnapShot (which includes performance AND dependency data) for later use.  Snapshots can be used to compare to "normal" time periods, to applications in QA & staging systems, or after systems changes to ensure successful Before & After transitions.

  What kind of data is on these reports? Find out more!.