Case Studies

Packaged Application PerformanceCracking Open Packaged Application Performance

A major natural gas distributor in the central United States relies heavily on packaged applications from different vendors to operate key parts of it production, distribution, and services operations. By using BlueStripe’s FactFinder monitoring software, the company’s IT Operations team has achieved complete visibility into the workings of their packaged applications, including inter-dependencies between them, allowing quick identification of the root cause of any problems that occur.
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raymondjameslogoStreamlining IT Operations at Raymond James

Although Raymond James handles investments for more than two and a half million clients around the world, each individual advisor must be able to access a reliable system — 24/7 — to trade, buy, and sell. In their world, down time is not an option.
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logo3Managing ERP System Performance at Husqvarna

Husqvarna Group is the world’s largest producer of outdoor power products. The company’s products are sold to both consumers and professional users in more than 100 countries. Husqvarna has invested strategically in IT to help make functions across the company operate smoothly. To stay in front of any issues, the Husqvarna QA team wanted to get a better understanding of their critical business applications.
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state-auto-blue-logoEliminating the War Room at State Auto

The IT team at State Auto Insurance found themselves in the spotlight, and not a good one. For several weeks, a chronic performance issue had plagued State Auto’s quote delivery application. See how they found a solution that transformed their approach to IT Operations.
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unum-logoUnum Insurance Stops Application Firefights with FactFinder

A new IT initiative around rapid application deployment was creating issues between the IT Infrastructure & Operations team and their “Application Partners” that developed the applications. See how Unum’s IT Operations team solved performance problems and improved service to internal customers.
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vocalinkEnsuring Transaction Connections with FactFinder at VocaLink

Summary: Companies that handle financial transactions have two application needs – high volume and high performance. A European leader in financial transaction handling wanted more control over their apps. With constant updates to application components and architecture, the company’s systems and application management tools couldn’t keep up.
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diploma-thumbVirtualization Project Makes the Grade with FactFinder

When a leading online university had performance issues with their nine tier customer relationship management (CRM) application, their application management tools were of no use. After months with no problem resolution, everybody blamed a new virtualization project, but neither the Operations team nor the Virtual Infrastructure team, had been able to isolate the application problem.
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defense-contractor-thumbDefense Projects March on with FactFinder

When you have collaborative projects all over the world, the ability to communicate and document decisions is critical. Unfortunately, the global defense contractor experienced application outages when the document management system volumes exceeded 250 users. The system was scheduled to expand to 1500 concurrent users in mere weeks. The need to fix the scalablility was beyond critical.
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FactFinder Solves Integrated PeopleSoft Application Issues

In the middle of a successful PeopleSoft virtualization project, a county government ran into a snag. To date, physical servers were reduced by 50% for a savings of $125,000. But when the PeopleSoft Utility Billing Module was converted to a virtual / Private Cloud environment, the application experienced performance problems. With no solution for weeks, other virtualization projects were suspended.
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Staying Connected After a Virtual Conversion with FactFinder

Server de-commissioning is a great way to achieve value in virtual projects. A large Telco wanted to consolidate servers into their mid-Atlantic data center. This facility houses hundreds of servers running dozens of applications. The IT Operations team wanted to consolidate servers, but they were unsure which applications were dependent on which servers. Their conventional IT Management tools weren’t helping.
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