Systems Support Engineer – Open Position Description

Today's web and cloud applications are complex distributed systems, sometimes spanning hundreds of servers. The companies that design and manage these applications wage a daily war against outages and performance problems. You’ve probably experienced this for yourself, for example when you can't log in to your online bank account because the website is slow or unavailable.

BlueStripe’s FactFinder software provides visibility into the servers, processes, and network transactions that make up complex multi-tier applications, allowing our customers to find and fix their problems quickly.

Join a small team of talented people working to solve these big problems. We are looking for a versatile systems support engineer to help our customers successfully deploy and use our FactFinder software, plus troubleshoot and diagnose reported issues.

Qualifications

  • A degree in Computer Science and/or significant applicable work experience preferred
  • Level 2 or 3 experience diagnosing and solving problems with software products
  • Hands on experience in system administration of Unix Operating Systems, and knowledge of Windows
  • A solid understanding of networking and networking technologies
  • Strong troubleshooting skills, and the ability to resolve technical problems on your own
  • Demonstrable abilities in a scripting language such as shell, Perl, Python, etc.

Bonus Experience

  • Hands-on experience installing, configuring or maintaining complex, multi-tier web applications and databases and troubleshooting in those environments
  • Experience with virtualization - VMware, Xen, Hyper-V, Solaris LDOMs/zones, AIX LPARs/WPARs

Working at BlueStripe

At BlueStripe, your voice can be heard. You can contribute and make decisions on “HOW” the work gets done. We have a plan, but you can help shape how we get there!

BlueStripe Software offers a competitive compensation package and benefits, including medical/dental/vision insurance and a retirement savings plan.

BlueStripe Software is an Equal Opportunity Employer.

If you believe you are the right person for this opportunity, please send a resume to careers@bluestripe.com.